About Oak Lodge Care Home

Oak Lodge is situated in a quiet, village location, surrounded by lush greenery and picturesque countryside views. Our spacious and comfortable accommodation is designed to provide a warm and welcoming environment for our residents, with en-suite bathrooms, private gardens, and a range of social areas for relaxation and socialising. Our home is a secure and safe environment, with 24-hour care and support services available to ensure our residents' needs are met. Our staff are highly trained and dedicated to delivering high-quality care, ensuring that our residents receive the highest standards of care and support.

At Oak Lodge, we're guided by the following values:

Dignity & Respect: We believe that all of our residents deserve to be treated with dignity and respect for their individual rights and preferences.
Compassion: We're committed to delivering care that's warm, understanding, and genuinely cares about our residents.
Safety & Security: We take the safety of our Residents very seriously and we have staff training and oversight in place to prevent exploitation, discrimination or any other inappropriate behaviours.
Integrity: We're committed to creating a welcoming and inclusive environment that's free from stigma and prejudice.

Choosing Oak Lodge

Once the Service User chooses to be part of the family at Oak Lodge, those referred by Social Services undergo an an assessment conducted by both the Social Services and our qualified representative. For private users, the assessment is carried out by our representative alone. Prior to admission, the Manager or a senior carer will meet the client, whether it is at Oak Lodge or in his/her own home to ensure that we can meet his/her needs. At this assessment we will discuss concerns and answer any questions.

The Manager will also provide and obtain from the resident information regarding finances related to fees and other chargeable items.

On admission, each Service User has a plan of care drawn up with assistance from the Service User, social worker, GP, family/friend, and the key worker. The key worker/manager will review this plan monthly, and more often if so required. The Social Services placement officer also reviews the plan annually. A detailed ‘Risk’ and ‘Needs’ assessment is conducted for each service user on regular basis to assist in individual care. Continuing assessments together with professional opinions are used to meet the individual’s changing care needs.

As part of the Social Care Act 2008, it is our duty to provide and hold relevant notes on each service user. These notes include for example reports from Social Services; care plans, contract and any information thought relevant regarding medical history. Every service user has a right to see these files as set out under the Data Protection Act and can be accessed by Service Users via the Manager.

There is a 4-week trial period and it is at the first monthly assessment, provided the Service User is happy, that the placement can be made permanent.